Updated: May 7, 2025

1. Information We Collect

We collect two types of information through our website:

a) Website Content

This includes informational content, photos, and media that are either:

Created by Cedar West Consulting, or

Sourced from licensed stock photography and media platforms.

No personal user-generated content is submitted or shared on the site.

b) Contact Form Submissions

When you fill out the contact form on our website, we collect the following:

  • Full name
  • Email address
  • Phone number

This data is used solely for the purpose of responding to inquiries and is stored in our CRM system.

2. How We Use Your Information

We use the information collected through the contact form to:

  • Respond to your inquiries
  • Track and manage communication using our CRM (HubSpot)
  • We do not sell, rent, or trade your personal information.

3. Use of Cookies & Tracking Tools

We use cookies and tracking technologies to enhance your browsing experience and understand how our website is used. These may include:

  • Google Analytics
  • Google Ads
  • Google Search Console

These tools collect anonymized traffic data to help us improve the website’s content and performance. You may disable cookies in your browser settings at any time.

4. Email Marketing

We may use Hubspot or a similar service to send newsletters or updates. You will only receive marketing emails if you have explicitly opted in, and you can unsubscribe at any time.

5. Data Storage & Security

Contact form data is stored securely, which may process or store data outside Canada. We ensure all third-party services we use comply with applicable data protection laws and maintain strong security practices.

6. Your Rights

Under Canadian privacy law (PIPEDA), you have the right to:

  • Access your personal data
  • Request corrections
  • Withdraw consent to processing (subject to legal limitations)

To exercise your rights or make a privacy-related inquiry, please contact us >

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those third parties.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.

Cedar West Consulting – Nanaimo, BC, Canada